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Tag: black

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Dear Strategy 102: Staying Loyal to Your Loyal Customers

  • January 6, 2020
  • Tagged as: black, business, customer, friday, management, matching, planning, price, product, service, strategic, strategy, training

On this episode of Dear Strategy, we analyze a story about a retailer that decided to lift its standard price matching policies during the week of Black Friday. On the surface, it seems like this…

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